FAQ
Offer Price on VINEXSHOP is inclusive of shipping charges (and there is no any hidden charge) and we ship our products across India subject to the serviceable city or location. The address should be of proper city / town. If the address is of remote area or located at outskirts of city or town than there will be extra freight charges as applicable. To know more about our shipping policies.
The offer price itself is the best discounted price on our online products. If there is a bulk order, the request for discount will be sent to senior management and it will depend on their sole discretion to provide discount or not? If there is any discount we will confirm you telephonically or through e-mail message or both.
We offer a 7 Days Delivery guarantee on most products bought on the site. The products ordered will be at your doorstep within 7 business working days (Working days are Monday to Friday and timing is 10:00 AM to 5:00 PM – Order received after 5:00 PM is not counted in working day for that order), from the day payment is accepted and cleared. To know more about our shipping policiesa
You can make payment of any order online or offline. You may choose any of the said option and can make the payment online or offline. For online payment you may use Credit Cards, ATM cum Debit Cards and Net Banking. For offline payment you may deposit Cash, Cheque and DD in offline mode but make sure that the Cheque is of AT PAR. To know more about payment methods.
Online ordering with us is safe and secure. Our website is SSL secure. Secure Socket Layer (SSL) encryption is used for every transaction in order to ensure that your order is secure. SSL encrypts the transmissions from our E-Commerce servers as well as your computer. When you are ordering online using your credit card, all of your information is entered into a SSL secure web page. Your information is then SSL-Encrypted and sent directly to our credit card provider's network, where your card and transaction is authorized and approved. Your credit card information is not stored on our servers.
You will receive an email confirmation of your order within 1 hour. Most email receipts are received within fifteen minutes. If you do not immediately receive your receipt, please allow up to twenty-four hours for it to be delivered before contacting us. If you have not received your receipt, please also check your SPAM Folder, as it may have been automatically stopped and moved into your SPAM or Junk Mail folder instead of being sent to your inbox.
If you ordered the wrong item or wish to cancel your order, please send us an email (info@sargamsportsequipments.com) informing us of your intent to cancel your order within 24 hours after the confirmation of your payment. In this email, please include your name and order number you would like to cancel.
